Amazon and marketplace services

There is no rate card. What you pay depends on which services are running and how much work they take — but the model is always the same one, and we state it before the first call, not after it.

• A monthly management fee, built from the services you actually switch on: account management, advertising, content, compliance. You are not buying a sealed package full of lines you would never use.
• Advertising budget is separate and stays in your account. You decide it, and we take no percentage of it.
• The first call is free and lasts half an hour, and it is as much for us as for you: without seeing the catalogue, the margins and the account history we cannot tell you the price, or whether this is worth starting at all.
• Outside the fee sit Amazon’s own commissions, logistics costs and third-party tools. Those are your costs towards other people, and it is only fair that you see them separately from ours.

There are situations where hiring us is money badly spent. We would rather say so now than three months in.

• You need a single piece of work, once. Translating forty listings or reshooting the images is a finite job: a freelancer on a fixed scope will cost you less than an ongoing engagement.
• You already have a team that performs. If the account is healthy and growing in-house, what helps is a targeted review of one specific problem — not handing the whole thing to somebody else.
• You want a media buyer, not an account owner. If the brief is to run the ads and nothing else, an agency that takes responsibility for listings, compliance and stock is more than you are buying.
• The margin will not carry it. If what is left after commissions, logistics and returns is close to nothing, Amazon will amplify that problem rather than solve it. That conversation is about the product, and it comes before the channel.